Q . HOW LONG WILL IT TAKE BEFORE I GET TO SEE MY PRODUCT DESIGN?
You will usually receive a proof within 1-3 days but some products may take longer due to them being more complex in design.
Q. WHAT FILE FORMAT WILL I RECEIVE?
Once your product design has been finalised and full payment has been made, you will receive your design as a print-ready pdf. file with crop marks and bleed. You may request other file formats at no extra charge. Logo Designs will be provided as a pdf., jpg., ai., eps., png., and tiff. file.
Q . Once my design concepts are created, will i be able to change colours and layout?
Designs are created based on your preference. If you are unhappy with a colour selection or certain layout, changes may be made so that it is more to your liking. This is included in the price of creating your artwork.
Q. I WOULD LIKE SOMETHING DESIGNED THAT IS NOT LISTED ON YOUR WEBSITE; CAN THIS BE DONE?
The items listed on the website are the most commonly requested products. We are able to design many other products. Please contact Jade if there is anything you would like designed that is not listed.
Q. Are there any copyright terms associated with my design once I am happy with it?
There are no copyright terms associated with your design. Once you are happy with the chosen design, it is your to use as you wish, with no hidden fees.